The role of an Assistant Manager is critical in ensuring the smooth operation of a business. An Assistant Manager is responsible for supporting the Manager in overseeing the day-to-day operations of the business, managing employees, and ensuring customer satisfaction.
The Assistant Managers responsibilities encompass a wide range of tasks, including but not limited to:
- Assisting the Manager in ensuring the smooth operation of the business.
- Collaborating with the Manager to plan menus for the establishment.
- Supporting the planning and execution of special events and promotions.
- Managing business records in accordance with requirements.
- Organizing and coordinating special events, promotions, and marketing campaigns to attract and retain customers.
- Assisting with inventory and stock management, including ordering and record-keeping.
- Developing and nurturing relationships with customers, vendors, and suppliers to contribute to the restaurants success.
- Maintaining professional and cooperative relationships with suppliers.
- Providing support in financial aspects of the business.
- Assisting in maintaining accurate accounts of restaurant expenses and ensuring adherence to the budget.
- Handling cash and following company procedures.
- Taking dining reservations, welcoming customers, and assisting with order-taking.
- Enforcing restaurant rules, policies, and regulations.
- Assisting in planning and creating work schedules, as well as assigning duties to staff members.
- Managing employees and ensuring they receive appropriate training and have the necessary resources to perform their duties effectively.
- Training and monitoring staff performance in collaboration with the Manager.
- Implementing and enforcing policies and procedures to ensure consistent and high-quality service.
- Maintaining cleanliness and organization throughout the restaurant, including equipment and facilities.
- Assisting in coordinating with the city council to obtain necessary certifications and approvals.
- Supporting efforts to maintain food safety and hygiene standards.
- Addressing customer complaints or concerns to ensure satisfaction.
- Ensuring prompt and efficient customer service.
- Capably handling all Manager tasks during shifts.
- Assuming the responsibilities of the restaurant manager in their absence.
Requirements:
- Level 2 qualification or 1 year work experience in supervisory position.
- Any work experience in any position in food outlet will be an advantage.
- Good knowledge of ethnic food and spices will be an advantage.
- Able to work on weekends, public holidays and split shifts.
- Able to work independently.
- A passion for hospitality and a willingness to contribute to the teams success.
- Willing to secure LCQ upon joining the position.
- Ability to multi-task and run the restaurant.
If you hold the desired skills and experience outlined above and have the legal right to work in New Zealand, we would like to hear from you. Please submit your resume or CV through our online application platform.
